Orders are normally shipped within 4-7 days of ordering, although during the holiday season this time could increase, we will do our best to get your merchandise to you as soon as possible.
A tracking number will be provided via email once your package has been shipped. We are not responsible for loss or damage once the package is in transit.
Please double check your shipping address prior to submitting your order. We do not accept responsibility for information that is entered incorrectly. If your order is returned to us due to an incorrect delivery address, there will be an additional shipping charge to reship the item.
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
An estimated delivery time will be provided once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within 15 business days (Monday-Friday, except holidays) of the date of your order.
Please note we do not ship on Sundays.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
Damaged Items in Transport
If any of your items are damaged during transport, please contact us immediately.
If you have any questions or concerns regarding your order, please contact us at firstname.lastname@example.org